Order related:
Website related:
(IMPORTANT NOTICE: We value your support and input, and welcome your emails. However, in an effort to curb massive amounts of spam, the above addresses are new and are not clickable - you will have to manually type this address in your email program and send us an email with any questions you might have. We will respond to you quickly and professionally as always! And also, you might want to type a descriptive Subject line - just putting "Hi" as a subject for your email might get it thrown right into the spam box.)
GENERAL QUESTIONS:
1. Please read our F.A.Q. (Frequently Asked Questions) page. This page answers many questions you might have and is the quickest way to get answers to your questions about BLACKMETAL.COM.
Problems ordering? Use this easy secure manual Form
SITEMAP
Lost?
Can't find something specific?
Take a look at our easy to read, fast loading Sitemap for a complete list of all links in this site.
Go to SITEMAP HERE
ORDER-RELATED QUESTIONS:
2. REGISTERED USERS: Please check your Online Order Status
NON-REGISTERED USERS: Please check your Online Order Status
Whether you order Registered or Non-Registered, you have access to your Online Order Status, which is available to you 24 hours a day, 7 days a week and gives you up-to-the-minute information regarding Status on all orders you have placed at BLACKMETAL.COM. This often times will immediately answer your questions regarding an order placed with us. Why email us and wait for an answer, when the answer is right at your finger tips??
BAND/ARTIST AVAILABILITY QUESTIONS:
3. Please do a Quick Search (see top of this page, left corner) or an Advanced Search on our website - often you will find the item you are looking for that way.
If you still have questions, or need any assistance, please contact us and we will promptly help you in any manner that we can. We offer inquiries answered through email at: . You are a Valued Customer and your business is valuable and important to us!
CONTACT US
Order related:
Website related:
(IMPORTANT NOTICE: We value your support and input, and welcome your emails. However, in an effort to curb massive amounts of spam, the above addresses are new and are not clickable - you will have to manually type this address in your email program and send us an email with any questions you might have. We will respond to you quickly and professionally as always! And also, you might want to type a descriptive Subject line - just putting "Hi" as a subject for your email might get it thrown right into the spam box.)
Snail mail:
CYBERTZARA
PO Box 50666
Los Angeles CA 90050 USA
Leave a voice message:
(speak slowly and clearly and be sure to give your exact email address for a reply)
323.640.0003
Your message is secure and will heard only by us.
ABOUT US
This web site was created, produced and designed by us here in Los Angeles. We have no corporate ties whatsoever. CYBERTZARA started January 1, 1995, and kicked into high gear in August of 1996 as Extreme Subterranea and then officially as BLACKMETAL.COM in early 1997. Today we pride ourselves on our fast service, best prices, and excellent customer service.
BLACKMETAL.COM is a small operation (and you thought we were "corporate"?? as if we are Wal-mart or Costco something?!? Give us a fucking break!) and we remain prompt and attentive to *your* needs as a music consumer at all times.
We are dedicated to bringing you the best in METAL online. To prove this, we are constantly re-investing money into new features and equipment that will serve you, our valued customer, better.
Look here for more news, pictures, and information about us, the proprietors of BLACKMETAL.COM - Debbie J., owner.
